Values

With his work in The Gold Service Scholarship, now celebrating it's tenth year, Edward is involved in the objectives of the Scholarship to encourage more young professionals into the Hospitality Industry, to bring a focus on Front of House Service and to help develop the great talent of young people in service.

www.thegoldservicescholarship.co.uk

Edward believes in the aspiration of achieving excellence. Striving for perfection is the goal, and in so doing, one constantly assesses one's performance in the belief that there is always room for improvement.

People are the most important asset in any organisation, and training and motivation is therefore paramount.

Attitude is often the single most important quality to seek in recruitment, and if one's employees enjoy and are passionate about their work, the attainment of excellence is always possible.

Whatever the business, the quality of service and treatment and respect of one's staff and the customer is often what distinguishes one company from its competitors.